Information Security

Information Security

Security
Jeenee cares about security and privacy.

Every company has security and privacy problems from time to time - we are no exception to that rule. Jeenee's difference is that we try to handle the problem openly, clearly and responsibly.

At Jeenee, we aim to:

  • reply promptly when we receive a security problem report
  • acknowledge and give credit to the people who report problems
  • fix security problems
  • keep customers informed
  • Customers

    If you feel you have been hurt by a security problem, call our Help Centre. Your issue will be investigated immediately and thoroughly.

    Researchers

    If you have found a problem, please do let us know about it straight away. We are very happy to talk with you about it. After we fix the problem, we'll help you to publicise your work.

    Please call our Help Centre, use the Contact Us page, or send an email to: privacy at jeenee org au. Here is our GPG public key. Feel free to encrypt your email using it.

    GPG Public Key
    -----BEGIN PGP PUBLIC KEY BLOCK-----
    
    mDMEXGIwORYJKwYBBAHaRw8BAQdAJRGrm6gBbtz49ZBcPf325nzaklcwLoCr1LGx
    kYHqqz20KXNlY3VyaXR5QXRKZWVuZWUgPHNlY3VyaXR5QGplZW5lZS5vcmcuYXU+
    iJYEExYIAD4WIQS7YZTFb4rdyWFLXY8VtYboEJcv3wUCXGIwOQIbAwUJA8Oi1wUL
    CQgHAgYVCgkICwIEFgIDAQIeAQIXgAAKCRAVtYboEJcv32H+AP99wxGBSnn5/7ju
    QDjColTzWxx4Ro/TkekJtDynsL9ABwEA/rkuGurPIJNXqJwKEJfRMMrFjjlS5WwQ
    y+/0PDDBXge4OARcYjA5EgorBgEEAZdVAQUBAQdAmnMJN/wxXwPWyvSUwwv/r1GU
    FABvG+ta+QcA8ThURHsDAQgHiH4EGBYIACYWIQS7YZTFb4rdyWFLXY8VtYboEJcv
    3wUCXGIwOQIbDAUJA8Oi1wAKCRAVtYboEJcv3w30AQCXZmomO7rMhnlD4byliluH
    ilV4z85wclL97MnKfp5Y2AD/eV1X/gF42+JU8pFBw0QJAK2FgShG1o5CP2kC8WEl
    ogg=
    =dbjb
    -----END PGP PUBLIC KEY BLOCK-----
    

    electronic SIM circuit traces

    Credits

    Our thanks and regards to these people who have reported problems to us.

    Dylanger

    Reported a problem concerning weaknesses in username checking on our public-facing services. We resolved the problem three days later, with no leak of customer data.
    Thanks, Dylanger!