24/7 HELP Service
Safety, security and 24/7 peace of mind
- Goes everywhere that you and your phone do
- Receive help at the touch of a button
- Highly trained, Australia-based consultants
- Pay month-by-month, cancel anytime
- Simple to set up and even simpler to use
- Add to any existing Jeenee Mobile service for just $19.95 per month
What is it?
Our 24/7 HELP service is a 24 hour help line which can be accessed through a simple mobile app on your smartphone. After installing the app, all you need to do is press the help button on the screen and you will be connected straight to our specially trained team who will help you with whatever you need. Our team can even locate you using the GPS on your phone and tell your family or friends where you are, or send emergency services to your location.
The 24/7 HELP service is your backup just in case anything goes wrong, big or small. There's no limit to the amount of times you can contact the HELP service and we will always be here when you need help.
Who is it for?
Anyone who is concerned about their safety can use the 24/7 HELP service. While it was originally designed for those with greater needs, such as the elderly or people living with disability, it is also perfect for children or people who are concerned about their safety while walking home at night.
No matter who you are, if you've ever been in a situation where you felt worried or unsafe and needed some help, or want to be prepared if you are ever in that situation in the future, the 24/7 HELP service might be exactly what you need.
Perfect for children
or people living with disability
How it works
Once you've activated your Jeenee Mobile plan and signed up for the 24/7 HELP service, using the service is as easy as following the steps below.
There are many ways our consultants can help you when you call, including:
- Locating you via GPS if you are lost
- Calling emergency services and letting them know your location
- Providing you with directions to get home (including looking up bus or train timetables for you)
- Contacting your family or friends for you
- Calming you down if you are stressed or worried
What makes us special
No installation, set-up or download fees
No long-term contracts, cancel anytime
No call left unanswered
No extra technology needed, installs on your smartphone
Call as often as you need to at no extra cost
Highly trained, Australia-based consultants
Easy to install and even easier to use
24/7 peace of mind